We want to provide you with the best customer experience possible! By selecting your community, we can give you accurate and up-to-date information about our services.
Your community selection will be remembered in your browser for 30 days.
To change your community after the initial selection, click the location tool in the top right corner.
What if my community isn't listed?
Please select a community for us to provide you with an optimal experience during your visit on our website.
Read Time: 3 minutes
Summary: An internet connection speed is how fast data can travel from your internet device to the World Wide Web! Speeds are measured in Megabits per second (Mbps) and are used in reference to download and upload speeds for your internet devices. What speed might work best for you? Well, that all depends on a few variables.
When you order your home Internet package, you typically have several options to choose from. Speed is often the most important factor since a faster Internet connection will improve your overall online experience.
The challenge is that the fastest Internet speeds are typically the most expensive. That's why it's important to understand how Internet connection speeds work to ensure you select the right package for the needs of your household.
Let's start with the concept of speed, or bandwidth, as it's sometimes called. Measured in Megabits per second (Mbps) or Gigabits per second (Gbps), your Internet speed is the amount of data that can be transferred every second over your Internet connection. Your speed determines the type of activities you can do online and how quickly you can do them.
A connection speed of 1 Mbps, for example, allows you to browse web pages easily. Still, it's not fast enough for you to stream HD videos on Netflix According to Netflix, that requires a minimum connection speed of 5 Mbps. If you tried to stream HD video at 1 Mbps, your video would be poor quality and would likely stutter or pause altogether. On the other hand, a speed of 1 Gbps-one thousand times faster than 1 Mbps-is blazing fast, allowing you to do almost anything, including letting multiple family members stream 4K video simultaneously.
When you are choosing an Internet package, there are two speeds you need to consider the download speed and the upload speed.
The download speed is the speed at which data travels from a remote location on the Internet to your Internet-connected device. For example, if you are watching a video on YouTube, the download speed is the rate at which the information in the video stream travels from the YouTube server to your computer or phone.
On the other hand, the upload speed is the speed at which data travels from your connected device to a remote location on the Internet. For example, suppose you post a video or a photo onto a social media site like Facebook. In that case, the upload speed is the rate at which the information travels from your device to the Facebook server.
With most Internet packages, the download speed is greater than the upload speed. That's why you'll sometimes hear people talk about asymmetrical Internet connections, which means that the download and upload speeds aren't equal.
Why are download speeds generally faster than upload speeds? Because most of our online activities-like, web surfing, video streaming, and application downloads-involve downloading a lot of data. And for certain activities, like online gaming and video streaming, the faster you can download data, the better.
The upload speed may be important for you, depending on the activities you plan to do online. For example, an amateur photographer who regularly uploads high-resolution photos to a sharing site may want to consider ordering a package that offers a faster upload speed. Or, if you work from home or operate a small business from home, you might also require a faster upload speed.
The bottom line? The speed of your Internet connection has a big impact on the quality of your online experience. So when you're choosing an Internet package from us, make sure both the download and upload speeds are fast enough for the kind of activities you plan to do online.