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Next Level Wi-Fi control with CommandIQ

By: Westman Communications
Posted: April 30, 2021 08:23Internet

Easy access to your home network with the new app from Calix. It puts you in charge.

The CommandIQ app is a simple way to manage your home network. The app allows you to view all the connected devices on your network, set up basic parental controls or a guest network, change your password and more. 


Control in Palm of Your Hands 

Welcome to the future with Westman Enhanced Home Wi-Fi and the CommandIQ app! The Command IQ app allows you to manage your home or business Wi-Fi network from your mobile phone when you have a Westman GigaCentre router. It is simple to use and a convenient app that lets you take charge of your entire network.  

Westman members subscribing to our Fibre To The Home (FTTH) Internet and Enhanced Home Wi-Fi services can use the Command IQ app to simplify their network with plenty of helpful tools.  

Unique App Features 

In previous blogs, we have mentioned that the number of devices on your connection can slow your entire network down, but do you know the actual number of devices you have connected? One of CommandIQ's unique features allows you to see how many devices are connected to your network at any given time. The list of connected devices also enables you to see which devices are connected to 2.4GHz compared to the 5GHz frequency. 

Blog Article: What's the difference between 2.4GHz and 5GHz Wi-Fi?  


Download and Setup the App 

The CommandIQ App is available for both iOS and Android smartphones.  

  1. Download the app. You can search the Apple App Store or Google Play Store for: 'CommandIQ,' then install it on your mobile device. 
  2. Select "SIGN UP" towards the bottom of the screen. 
  3. Enter your personal information. The password you enter here will be used to access the app. 

Note: Please wait at least 10 minutes after your GigaCentre router has been 'turned up' before attempting step 4. 

4. Tap the QR code that appears within the app. (You will be asked to allow the app to access your camera.) Point your camera at the QR Code found on the bottom of your GigaCentre router, or on the sticker that came in your box. Select ‘OK’. 

5. Name your network and create a password. The Router Name will be used throughout the app. The Network Name (SSID) is what you will use as your wireless connection name. Select a password for your wireless network. If you do not want to change it on all the devices in your home, use your existing wireless SSID and Password from your current router. 


CommandIQ App Summary 

Dashboard: The dashboard gives you complete control over the devices in your home. It shows what you can do to personalize your network, including device lists, guest networks and parental controls. 

Devices: Review all devices connected to your network, from phones and tablets to smart TVs. 

Settings: Your main hub to personalizing the app just for you! Personalized Settings for command IQ include: 

  • Update account Name  
  • Change Login Email Address 
  • Change App Login Password 
  • Set Passcode  
  • On-board Router 
  • Push Notifications 
  • Language 
  • Remove Account 
  • Terms & Conditions 
  • Privacy Policy  
  • About 



What Can I Do? 

Guest Network 

Setting guest networks ensures you keep your home network protected by setting up a separate network for home visitors. Features include enabling and disabling the network and setting/changing the password at your convenience.  

How to: 

  1. Select Guest Network from the app main menu. 
  2. Enter the Event (Guest Network) name: ex. family visit  
  3. Set the name of the wireless guest network as you want it to appear for your guests  
  4. In the drop-down box, you can choose to set a password for this guest network, which is highly recommended to keep your network safe 
  5. This will bring up additional boxes for you to set and confirm your password 
  6. If you set this network to ‘endless’, it will stay available 
  7. The alternative is to set a Start and End time for this guest login to be valid 
  8. Once you have set the parameters for your guest network select "Save & Send SMS" at the bottom of the screen 
  9. This will bring up your contact list so you can email a link directly to your guest(s) for easy access to Wi-Fi 
  10. Once you have sent your email, you will have the option to send to other guests or simply select Done at the bottom of the screen 
  11. By selecting this Guest Network from the main screen, you can edit, delete, or send to additional guests 


Device List 

The device list shows a list of the devices on the network. The app allows you to see the complete list and their details, including device name, signal strength, and more. Clicking on the device allows the subscriber to see even more details including, signal strength, IP address, model, vendor, and where the device is connected. 


Parental Control 

Control network access by device and user profile.  

How to: 

  1. Select Parental Control from the app's main menu. 
  2. Tap the + symbol to add a profile. 
  3. Tap the Time Limits button to set online and offline hours for the day  


Network Map 

From the dashboard, you can select Network Map from the bottom-righthand side of the screen where you will get access to a page where you can view all connected units on your network.  


Time to get the app and try it out for yourself! 

Note: If you live in a Westman Fibre to the Home (FTTH) area, we’ve installed our GigaCentre router and you will have access to the CommandIQ app. If you do not, you'll use the Hitron App! Click here to see details.   

Not sure if you live in a FTTH area? Contact us to find out!  

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