Westman MagicMail Email: Issues Sending/Receiving

If you're experiencing problems sending or receiving emails with Westman MagicMail, follow these steps to resolve the issue:

Email Not Sending

Verify Your Internet Connection
- Ensure your device is connected to the internet. A weak or unstable connection can prevent emails from sending.
Check the Recipient’s Email Address
- Double-check the recipient's email address for typos or errors. An incorrect address will cause the email to fail.
Ensure Your Mailbox Isn’t Full
- If your mailbox is full, you won’t be able to send emails. Delete unnecessary emails or clear your trash folder to free up space.

Not Receiving Emails

Check Your Spam/Junk Folder
- Sometimes emails are incorrectly marked as spam. Check your spam or junk folder for the missing message.
Verify the Sender’s Email Address
- Ensure the sender has your correct email address and check for typos in their message details.
Ensure Your Mailbox Isn’t Full
- A full mailbox can also block incoming emails. Clear some space by deleting old messages or emptying your trash.

Still Experiencing Issues?

If the problem persists, contact our Technical Service Team for additional support. Have your account details ready for verification.