Recognizing and Handling Phishing/Scam Emails

Phishing emails are a common online threat designed to trick you into revealing personal information or clicking malicious links. Here's how to identify, handle, and protect yourself from phishing attempts.

What is Phishing?

Phishing involves the use of deceptive emails that mimic trusted organizations or individuals. These emails may:

• Request personal or account information.

• Contain malicious links or attachments.

• Pretend to be from Westman Communications Group (WCG) to gain access to your account or sensitive data.

How to Detect a Phishing Email Pretending to Be WCG

• WCG will never ask for your personal or account information via email (e.g., your @wcgwave.ca account).

• Verify the sender’s email address to ensure it matches WCG’s official domains.

What to Do if You Receive a Phishing Email Pretending to Be from WCG

1. Do Not Respond or Click on Links

   • Avoid interacting with any links, buttons, or attachments in the email.

2. Report the Phishing Email

   • Forward the suspicious email to support@westmancom.com for review.

3. Visit WCG’s Website Directly

   • If you’re unsure about the legitimacy of an email, navigate directly to the WCG website instead of clicking links in the message.

Tips for Detecting Phishing Emails

1. Verify the Sender

   • Be cautious with emails from unknown senders or those you haven’t heard from in a long time. Hover over the sender’s email address to confirm it matches the displayed name.

2. Check for Spelling and Grammar Errors

   • Many phishing emails contain awkward wording, poor grammar, or spelling mistakes.

3. Verify Business Information

   • If an email includes business details, like a phone number or website, independently search for the official contact information to confirm its legitimacy.

4. Avoid Sharing Personal Information

   • Reputable organizations, including WCG, will not ask for sensitive information through email.