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Westman Communications Group

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Rate Adjustment Notices

How Adjustments Help Improve Your Westman Services

Westman Communications Group is dedicated to providing you with exceptional Internet, TV and Home Phone services. We are continuously investing in our network to deploy technological enhancements that support a robust and reliable network. 

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Continuing to grow & provide you with high-quality services you have come to expect from us and proud to be an active member in your community.

1. In 2021, Westman’s patronage dividend allocation was $3,600,000 for the fiscal year; this included a cash distribution of $500,000 to eligible members. “The loyal patronage of our members makes it possible to give these dividend payments. The support of our products and services continues to increase members’ equity in the Cooperative and make distributions possible, “said Dave Baxter, President and Chief Executive Officer at Westman.  

2. We continued the journey to fibre-connect underserved communities in Manitoba so that they can benefit from faster Internet speeds, as well as additional options for TV and landline phone services. This year we fibre connected ten communities, including Treherne, Austin, Notre Dame de Lourdes, Somerset, St. Leon, Swan Lake, Pilot Mound, Clearwater, Crystal City & Cypress River. The Fibre to the Home deployments were done in conjunction with financial support from the respective municipalities where these communities are located. Forty-six communities now have access to our services, and this total will climb to 60 by mid-2022. Over the past three years, we have brought our High-Speed Internet to nearly 40 communities that previously did not have access to the speeds they needed to enable working from home and remote learning and for businesses to thrive in an online world. 

3. While we were unable to take our annual #ConnectingWestman Tour on the road this year, it did allow us the opportunity to add to the already successful initiative and introduce the #ConnectingWestman Funding Program. The Funding Program provides financial aid and human resources needed to help create sustainable communities across Manitoba. We donated $25,605 to deserving initiatives in the communities we serve. We look forward to continuing to support local initiatives with next year’s #ConnectingWestman Funding Program and Tour. For more information about the #ConnectingWestman Funding Program, this year’s recipients, and their projects, visit westmancom.com/funding

4. Adding easy self-service options provides our members with additional convenience and flexibility. We refreshed our My Westman portal to allow members to manage services easily online with the Manage Services option. Members can make real-time changes to their accounts, including upgrading Internet speeds and adding channels to their package. Over half of Westman’s residential and business members make their monthly payments online through the portal, and 1,000 new members opted to do self-connect install options for Internet services over the past year. 

5. In August, we launched our InfiniTV streaming service to all communities. Our wireless streaming TV service combines an HD channel lineup, recording, and video-on-demand options with popular streaming services such as Crave, Disney+, Amazon Prime Video, and Westman GO Apps. InfiniTV creates an easy, all-in-one experience, providing endless entertainment for the whole family. For more information on InfiniTV, visit westmancom.com/infinitv


Monthly Rate Adjustments

Effective March 1, 2022, we will be adjusting our service rates. If you currently subscribe to any of the below services, monthly rate adjustments are as follows:

Services

Previous Rate

New Monthly Rate

EasyNet $ 55.45 + $5.00
Accelerator $ 82.95 + $5.00
XSTREAM 15 $ 76.95 + $4.00
XSTREAM 50 $ 86.95 + $4.00
XSTREAM 80 $ 102.95 + $4.00
XSTREAM 160 $ 112.95 + $4.00
XSTREAM 300 $ 117.95 + $4.00
Infinite 80 $ 77.95 + $4.00
Infinite 180 $ 115.95 + $4.00
Infinite 500 $ 122.95 + $4.00
Infinite GIG $ 129.95 + $5.00

TV Services

Previous Rate

New Monthly Rate

Basic  $ 54.45 + $2.00
Popular Choice  $ 73.45 + $2.00
Value Choice  $ 85.45 + $2.00
Home Choice $ 102.45 + $2.00

Services

Previous Rate

New Monthly Rate

Home Phone $ 36.95 No Rate Adjustment.
 

Rate Adjustment FAQs


When are rates being adjusted?
March 1, 2022.

Why are rates going up?
Westman is committed to providing you with the best services and customer experience available. As Westman continues to invest in its network infrastructure, we periodically need to adjust prices due to increases we experience in programming and other associated business costs. 

When will I see this on my bill?
A notice will appear on your next bill and will be reflected on your statements.

How much is my bill going up by?
Select rate adjustments can be seen below. If you are unsure what package you subscribe to, please call customer care.  Call customer support at 204.725.4300 or 1.800.665.3337.

 

If you currently subscribe to any of the below services, monthly rate adjustments are as follows:

High Speed Internet Services

Previous Rate

New Monthly Rate

EasyNet $ 55.45 + $5.00
Accelerator $ 82.95 + $5.00
XSTREAM 15 $ 76.95 + $4.00
XSTREAM 50 $ 86.95 + $4.00
XSTREAM 80 $ 102.95 + $4.00
XSTREAM 160 $ 112.95 + $4.00
XSTREAM 300 $ 117.95 + $4.00
Infinite 80 $ 77.95 + $4.00
Infinite 180 $ 115.95 + $4.00
Infinite 500 $ 122.95 + $4.00
Infinite GIG $ 129.95 + $5.00

 

Television Services

Previous Rate

New Monthly Rate

Basic HD $ 54.45 + $2.00
Popular Choice HD $ 73.45 + $2.00
Value Choice HD $ 85.45 + $2.00
Home Choice HD $ 102.45 + $2.00

 

Home Phone Services

Previous Rate

New Monthly Rate

Home Phone $ 36.95 No Rate Adjustment.
 

Visit My Westman Portal to see an electronic copy of your statements.

Still have questions? Call customer support at 204.725.4300 or 1.800.665.3337.

 

Thank you for continuing to support Westman Logo