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Get the most out of your Westman services with My Westman

By: Westman Communications
Posted: July 22, 2021 15:45Customer Experience

My Westman makes it easy to view and manage your services online.

We are always looking for ways to provide top-notch communications services and support for our members. The My Westman online portal delivers a friendly user experience like no other, and we are here to walk you through all its great features.

How to View and Manage Your Services: 

  1. Sign in to My Westman.
  2. Click Manage Services from the  My Westman menu. 
  3. View your current service details by clicking the account you want to manage. This will open your account details. From here, you can see what primary services you are subscribed to and what upgrade options are available to you.   
  4. If you would like to see a more detailed list of what you are currently subscribed to, click More Details
  5. Click Add to Cart if you are interested in adding anything to your Internet or Television package. 

 

 

Need help signing up? Simply watch the video below! 

 

 

What Can I Do in The Manage Services Section? 

Make additions to your TV package – Add individual channels OR upgrade your primary package with just a click! 

Upgrade your Internet speed – Has your Internet usage increased? Upgrade to a faster speed better suited for your needs, anytime! 

Calculator adds changes for you – The calculator feature adds the changes to your monthly charges and provides you with your expected new monthly total – taking the guesswork out of what your next bill will be!  

 

Changes take place in real-time – Add a channel, get faster Internet and more… NOW! 

*Internet changes can take up to 10 minutes to reboot the modem, and you will temporarily lose Internet connectivity for a few minutes during the reboot. When it comes back on, you will have your upgraded speed. 

 

  Watch the tutorial on the Manage Services section of My Westman

 

Where Can I View My Statements? 

If you would like to view a statement… we have a button for that too! Click View a Statement  from the My Westman menu, and here you'll find the following statements: 

  •      Bill Statements - View your previous six-month statements.  
  •      Equity Statements - View information about your account equity and FAQs about your membership. 

Learn more about Co-op's in our blog Cooperatives 101

  •       Long Distance - View full details about your long-distance plan. 
  •      T4A Statements - View all your T4A Statements. 

  Watch the tutorial on the View a Statement section of My Westman

 

  Have Questions? Visit My Westman Portal FAQ's

Back to Westman Blog

If you have any comments or questions, or you have a topic that would make a good blog post, please email us at informationM@westmancom.com